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Does the proactive chat invitation work with screen readers?

36 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 20, 2022    Proactive Chat


Yes, the proactive chat invitation works with screen readers.

LibraryH3lp's Voluntary Product Accessibility Template (VPAT) form includes a relevant note about focus change for proactive chat:

"The customer can optionally provide a time-triggered proactive chat invitation, and this produces a jQueryUI dialog. These change focus and context to the invitation dialog, and the user can exit from the dialog using their keyboard. After exiting, focus is returned to the guest's original place."

To learn more about LibraryH3lp and accessibility, see their FAQ Commitment to Accessibility.