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Do we need to enable Javascript on the page where proactive chat will live?

28 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 22, 2022    Proactive Chat


All LibraryH3lp chat snippets (e.g. for embedded chat boxes or chat tabs) use JavaScript whether proactive chat invitations are enabled or not. If you already have a working chat snippet on a page, then you're good to go. If it's a new chat snippet, then you would be adding JavaScript.

These FAQs from LibraryH3lp may also be helpful: Can I proactively invite guests to chat? and What if I don't want an in-page chat option? Can I still use proactive chat?