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The proactive chat widget moves on the page while scrolling

161 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 28, 2022    Proactive Chat

 

Issue: The proactive chat widget moves on the page when scrolling instead of staying in the bottom corner.

How to fix this: This is a known issue that can be easily fixed by editing the chat snippet. Contact the Admin Centre and we'll contact LibraryH3lp Support to make the change on your behalf.