Skip to main content

Local Coordinators FAQs

Browse and search frequently asked questions.

All 

Update your library's policy page URL

1380 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 13, 2022    Policy Page

 

If your library has a new link to its Policy Page, you'll need to update it in two places:

Library Policy Pages page on the AskAway website:

  1. Log into the AskAway staff website
  2. Navigate to your library's Edit Library Info page
  3. Here you can change the Policy Page URL
  4. Click Save to save your changes, and they will be reflected on the Policy Pages page

LibraryH3lp Policy Pages link:

  1. Log into your library's LibraryH3lp admin account via the Dashboard
  2. Navigate to Queues in the left-hand menu
  3. Open the folder "AskAway Queues"
  4. Select your library
  5. In the Profiles area, update the profile URL for your library
    • You should be able to update the link using either the "Hyperlink" or "Source Edit" button in the editor
  6. Click Save
  7. The updated policy page URL will now be available to service providers in LibraryH3lp

Your library's policy page will now be correctly linked from two places: